INFORMATION PROCESSING STANDARDS QUESTIONNAIRE

     The following questionnaire has been developed as part of an
ongoing research project on Information Technology Standards at the
University of Pittsburgh.  The goal of the research is to identify the
characteristics of standards development processes that contribute to
effective generation of quality standards.

     If you have actively participated in an information standards
process, we welcome your response to the survey.  If you have
experience with multiple standards, we would welcome multiple
responses, but would ask that on each survey all responses be made in
relation to one development process.  Please answer the questions as
they appear and do not alter the question statements or choices.  A
section for additional comments is at the end of the survey.

     Please complete and e-mail your completed survey to
mbsclass@lis.pitt.edu as soon as possible, but not after April 7,
1994.  All individual responses to the survey will be kept
confidential and will be used by researchers exclusively for compiling
and analyzing summary statistics.  After the data has been analyzed,
summarized findings will be available to you via Internet.

     If you prefer total anonymity, please send a copy of the
questionaire to:
          Andrew Snow
          Internet Survey Coordinator
          Suite 702, School of Library and Information Science
          University of Pittsburgh
          Pittsburgh
          PA 15213

     In accord with University of Pittsburgh and Federal guidlines
related to the conduct of reserch involving human subjects, we need to
be clear that your participation in this study is voluntary.  If you
choose to return this survey it is an indication of your consent to be
a part of the study described below and to publication of the data
obtained from the study for scientific purposes.

     This study is being conducted under the supervision of Dr.
Michael B.Spring, Department of Information Science, University of
Pittsburgh, Room 705 LIS, Pittsburgh, PA 15213.  The purpose of this
study is to identify steps in the standard development process and
characteristics human behavior that designate an effective standards
development process.

     There is neither a cost nor a payment involved in this reseach
project. Any information about you obtained from answers to
questionnaires will be kept strictly confidential and your identity
will not be revealed in any description or publication of this
research. (Upon receipt of the returned questionaire, your name will
be stripped from the mail note and discarded.)

     Any questions you have about this research will be answered by
Dr. Spring who may be reached at 412-624-9429, or via email at
spring@lis.pitt.edu.

A copy of the results of the study may be obtained by sending an email
request to spring@lis.pitt.edu.  Any questions you have about your
rights as a research subject will be answered by the Office of Senior
Vice Chancellor for Health Sciences at 412-647-8475.

     Thank you for your participation.


QUESTIONNAIRE (C-5)

1. Please state the standard for which you actively participated
   in development:

2. Please state the standards organization and specific
   standards committee/subcommittee of which you were a member:

3. On average, how many times a year did your
   committee/subcommittee meet (1,2,3,4,...)?

4. How many total meetings did you attend in the development of
   this standard?

5. What is the average size of the committees/subcommittees on
   which you participated?

6. Which of the following categories BEST describes your job
   function while engaged in the development of the identified
   standard? (Marketing/Sales, R&D, Product Development,
   Manufacturing, Operations, User Representative, Consortium
   Representative, Systems Integrator)

7. What percentage of your total work time was spent working
   on the development of the standard? (0 to 100 percent)

8. What one characteristic BEST DESCRIBES your personal
   contribution to this standards process (please select only one):
      ability to focus on objectives....................................
      ability to forge consensus........................................
      attention to technical detail.....................................
      ability to initiate proposals to get things moving................
      ability to actively head-off bad ideas............................
      ability to listen attentively and monitor activities to
          ensure process is going in the right direction................
   --------------------------------------------------------------------------
                                                                 total    100

9. How many years had you worked on technical issues
   related to the standards activity?

10.  How many years had you worked in
     information technology field at the time of your involvement?

11.  Please allocate 100 points among the categories that best
     describe your MOTIVATION for participating in this standards
     process (more points to a particular category means better
     description of motivation):
         professional prestige..........................................
         intellectual curiosity.........................................
         desire to positively influence the future......................
         boredom back at the office.....................................
         like to travel.................................................
         supervisor sent me.............................................
         protect the interests of employer..............................
   --------------------------------------------------------------------------
                                                                 total    100

12.  Please allocate 100 points among the skill areas you think are MOST
     IMPORTANT to individuals participating in the standards process
     (more points to an area means more importance):
         time management................................................
         art of negotiation.............................................
         how to run and participate in a meeting........................
         technical expertise............................................
         formal presentations...........................................
         competition and marketing......................................
         international relations........................................
         foreign language proficiency...................................
         product management.............................................
         technology forecasting.........................................
   --------------------------------------------------------------------------
                                                                 total    100


13.  On a scale of 1 to 10, rate the quality of the products (technical
     reports, drafts, annual reports, standards, etc.)
     produced by the committee/subcommittee ( 1 = poor and 10 =
     outstanding).

14.  On a scale of 1 to 10, rate the efficiency of the process
     that produced these products.

15.  On a scale of 1 to 10, rate the effectiveness of the
     chairperson in the management of the process that produced these
     products.

16.  Please allocate 100 points among the following categories
     that best describes the characteristics of the chairperson who
     oversaw these activities:
         able to focus on objectives....................................
         ability to forge consensus.....................................
         attention to technical detail..................................
         ability to initiate proposals to get things moving.............
         ability to actively head-off bad ideas.........................
         ability to listen attentively and monitor activities to
             ensure process is going in the right direction.............
   --------------------------------------------------------------------------
                                                                 total    100

17.  Please allocate 100 points among the following
     characteristics that you believe are necessary for a chairperson
     to succeed:
         able to focus on objectives....................................
         ability to forge consensus.....................................
         attention to technical detail..................................
         ability to initiate proposals to get things moving.............
         ability to actively head-off bad ideas.........................
         ability to listen attentively and monitor activities to
             ensure process is going in the right direction.............
   --------------------------------------------------------------------------
                                                                 total    100

18.  Please identify characteristic(s), if any, of the member of the
     committee/group that you found particularly debilitating or harmful to
     the process.

19.  Please identify characteristic(s), if any, of the chairperson of the
     committee/group that you found particularly debilitating or harmful to
     the process.

Please provide any comments you wish to make about the survey or
the standards development process:

--
Simen.
simen@lis.pitt.edu